AIDEC BPO

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Naana Baffo

BPO Manager

Naana Baffo is a Customer Experience Professional with a Bachelor’s degree in Business Administration (Accounting Option) from the University of Ghana. She helps businesses improve how they serve their customers by optimizing customer journeys, streamlining operations, strengthening service delivery, and building customer-focused cultures. She believes that faith in God, consistency, empathy and accountability are the key cornerstones for success in business, personal development, and spiritual growth.

Leardership
98%
Customer Experience
99%
Process Improvement
80%